About Us

Cat E-commerce S.A.C. was founded in 2020 in Lima, Peru, with a vision to transform the online shopping experience. We started as a small family business and today we are a well-established ecommerce platform connecting thousands of Peruvians with quality products.

Throughout these years, we have built strong relationships with both local and international suppliers, allowing us to offer a diverse catalog spanning fashion, technology, home, and lifestyle. Every order we deliver reflects our commitment to excellence and customer satisfaction.

Mission: To be the ecommerce platform of choice for Peruvians, offering quality products at competitive prices, with an intuitive and secure shopping experience backed by exceptional customer service.

Vision: To become Peru's leading ecommerce, recognized for our technological innovation, social responsibility, and contribution to the growth of digital commerce in the country. We aspire to expand our operations regionally, bringing Cat E-commerce's quality and trust to new markets across Latin America.

• Trust: Every transaction is backed by security protocols and full transparency.
• Innovation: We adopt cutting-edge technology to constantly improve your shopping experience.
• Closeness: We know our customers and adapt our service to their needs.
• Sustainability: We promote responsible practices for the environment and our communities.
• Passion: We love what we do, and it shows in every detail of our service.

We have both physical and digital presence:

• Miraflores Showroom: Av. José Pardo 601, Miraflores, Lima. Our main space where you can explore selected products, receive personalized advice, and pick up your online purchases. Hours: Monday to Saturday, 10:00 AM to 7:00 PM.
• Distribution Center: Strategically located to ensure fast deliveries across Metropolitan Lima and coordinate shipments nationwide.
• Online Store 24/7: www.catecommerce.pe — available every day of the year.

We partner with over 100 national and international brands. Our catalog includes products from: Samsung, Apple, Xiaomi, Huawei, Lenovo, HP, Dell, Asus, LG, Sony, Adidas, Nike, Puma, Levi's, Casio, and many more.

We are authorized distributors and work directly with manufacturers and official representatives to guarantee the authenticity of every product. Each item goes through quality control checks before being shipped.

Thanks to our logistics network and partnerships with major transport operators, we ship to all 24 departments of Peru. From Metropolitan Lima (24-72 hour delivery) to the most remote cities (3-15 business days).

We also offer international shipping to selected Latin American countries. Check our rates and delivery times in the Shipping section.

At Cat E-commerce, your satisfaction is our priority:

• 100% original products: All our products are brand new, original, and come with the manufacturer's official warranty.
• Personalized support: Our support team is available via chat, WhatsApp, and email.
• Free returns: If you're not satisfied, you can return your product according to our returns and exchanges policy.
• Complaints Book: Available on our website and physical store, in compliance with INDECOPI regulations.

• WhatsApp: +51 999 888 777
• Email: hello@catecommerce.pe
• Address: Av. José Pardo 601, Miraflores, Lima, Peru
• Social Media: Instagram, Facebook, TikTok — @catecommerce
• Business Hours: Monday to Friday, 9:00 AM to 6:00 PM / Saturdays, 9:00 AM to 1:00 PM